TRACTIVVITY

Delete your Tractivvity account

You can delete your Tractivvity account and its data at any time, from the Tractivvity app or from this website.

In the Tractivvity app

  1. Open Profile.
  2. Tap Delete account.
  3. Type your username to confirm.

On the website

  1. Sign in to tractivvity.com.
  2. Open your profile and choose the Settings tab.
  3. Under Danger Zone, choose Delete Account and type your username to confirm.
Sign in

What happens

  • Your account is closed straight away. You're signed out everywhere, and your profile, laps and messages are removed from Tractivvity.
  • Within 30 days, your personal data is permanently erased: your account details, your laps and telemetry, your messages, and your sign-in history.
  • We keep only what the law requires, such as billing records for paid subscriptions, and statistics that no longer identify you.

If you'd rather keep your account, you can delete individual laps instead, from each lap's page.

Can't sign in?

Email hello@tractivvity.com from the address on your account and ask us to delete it. We'll confirm when it's done.

More about how we handle your data: Privacy Policy.

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